Another happy former Quicken user! I started using Quicken in 1989... yep, with a green screen. I would consider myself a power user, with dozens of linked accounts and extensive customized reports. I even built an app that took exported data from Quicken, and via an extensive VB wizard, automatically generated specialized reports for people going through a divorce, and I built a business around it. We also helped our clients by setting their personal finances up in Quicken and training them how to maintain their records. Besides constant problems with bank syncing and an inability to archive my old data, my biggest issue with Quicken is that it is a desktop application. I desperately hate bookkeeping and had attempted to get a Virtual Assistant in India to do it for me a few years ago. But sending huge Quicken data files back and forth, not able to use it while they were working on it, proved to be ineffective and the effort failed. I had successfully converted my business books from on premise Quickbooks to online Xero because of similar frustrations with my former brick & mortar bookkeepers. I could not access my business records and it was a huge deal for my CPA firm to update and deliver reports when requested. It was a painful transition but with WONDERFUL results. My remote bookkeepers maintain my Xero business records for a small monthly fee. They are always up-to-date and I can go in and see what's going on whenever I want. I wanted the same for my personal books. So I evaluated the features of 25 personal bookkeeping solutions. I didn't find CountAbout in the first round (how can we get the word out about CountAbout?) and started a Mint.com implementation. But Mint has such limited reporting, with no ability to export my data so I can create needed reports, that I had to abort the implementation after a lot of wasted time and effort. Enter CountAbout. The migration from my Quicken data was not easy. Yes they do import, but there is no way to match Categories, and no way to bulk update a group of transactions, so each transaction had to be categorized individually. Ugh... tons of hours from myself and my VA in India. I wish I had imported less data. I hope they figure out how to allow Quicken and Mint users to match categories between their historical data and CountAbout Categories so that the migration is much faster and easier. Now that we have completed the migration I absolutely LOVE CountAbout. I am able to have my Virtual Assistant in India maintain my books while I can access it any time I want. There are a few features I wish for, but overall my bookkeeping is so much more streamlined that I may not need my VA anymore.